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If you must cancel or reschedule, please read below.

Cancellation Policy: Please contact us at least 24 hours in advance before your scheduled appointment for any cancellations.

You will be charged $25 for no shows or cancellations with less than 24 hours notice.

A deposit may be needed to book your next appointment if you have previously no showed or cancelled with less than 24 hours notice.

Your time here is important to me, so please respect my time as well. I do my best to go above and beyond to provide a relaxing and fun experience.

Thank you in advance.


Quiet Please
Please turn off cell phones upon check in and speak softly.  We want to respect our neighboring businesses as well as provide a relaxing stress-reducing experience. It's all about you and looking at your phone takes time away from your services.

Late Policy
If arrival is delayed, we will make every effort to accommodate your full appointment but this is not always possible. Service time may be abbreviated to avoid delays for other guests as treatments and are charged at full value. Last minute changes to appointments will be honored only if a service appointment is available for a later time in the day (of your appointment) and other guests are not inconvenienced.

Visitors & Children Policy
Due to our limited seating and our quest to maintain the ambiance, the facilities are reserved for clients only. Refined Beauty Boutique is considered an adult facility with some services available for minors with parental consent. We are unable to provide care services to guests accompanied by children. We are not responsible for the client's children. A $50 fee will be charged for any missing or damaged items belonging to Refined Beauty Boutique. For the safety of your children and the comfort of clients who may be waiting, we ask that your children not accompany you to the appointment. It's your time, so use it to relax.

Personal Property
Refined Beauty Boutique is not responsible for any personal belongings. We recommend not bringing items of value into the spa.

Prices Subject to Change
We are constantly expanding our services to bring you the latest and greatest. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time. We love having you as a client, but we do reserve the right to refuse service at any time, to anyone, for any reason.